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AMEYXGS Archery-FAQ
General Questions
I am a Beginner, How should I choose my First Compound Bow? |
- First of all, here is a basic introduction to compound bows to help you get started quickly. In addition, we recommend 3 models suitable for beginners.
- Follow the blog, We can also assist with tuning and basic lessons to get you going in the right direction.
How to find Draw Weight ? |
- Archery draw weight plays a crucial role in the performance of a bow. It affects not only the speed and power of the arrow, but also the accuracy of the shot.The right draw weight for you will depend on your personal strength and experience level.
How to chooce right arrows for my bow ? |
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Matching your arrows to your bow is a critical aspect of archery that should not be overlooked. It ensures your safety, accuracy, consistency, and overall shooting performance. now chooce right arrow for you bow -check this blog.
How do i should sure fitting Draw Length? |
- For almost all shooters, Have very accurate and the most simple route-only requires a tape measure and a calculator.
- To do this the shooter being measured should stand with his/her back against the wall and measure the wingspan (tip-to-tip of the fingers).Make sure the palms are forward, not against the wall and that the shooter isn’t stretching.
- When the measurement is found (in inches), divide that number by 2.5 and the resulting number will be proper draw length. For instance, my wingspan is 72.75 inches, so 72.75/2.5 is 29.1” and I shoot a 29” draw length.
How Selection Arrow Type Guide? |
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First you need to know the basics of arrow selection and recommendations to find the best option for you.
Please refer to this blog:Arrow Selection Guide
How to judge the quality of carbon arrows? |
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To investigate from these 9 dimensions, check the blog for details：What factors affect the accuracy and performance of carbon arrows?
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Additionally, the way you hold and release the arrow will also affect its accuracy, as will any flaws in the bow or bowstring.
What should I do if I want my arrow to be shorter? |
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AMEYXGS Archery Have arrow cutters for sale, you can check to this blog Chooce：HOW TO CUT ARROWS ?
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In addition, we also support cutting out the length you need for customers. You can get the length you need by contacting customer service via email:ameyxgs@gmail.com
How do I should order a right-handed bow or a left-handed bow? |
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For most archers, the right hand is what we use most: the left hand holds the bow, and the right hand draws the string. Right-handed bows are designed to be held in the left hand of a right-handed dominant archer.
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If you are left-handed, hold the bow with your right hand and draw the string back with your left hand. Left-handed bows are designed to be held in the right hand of the left-handed dominant archer.
How can I protect of my bow? |
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AMEYXGS Archery recommends periodically applying a light coat of furniture paste wax rubbed on with a soft cloth.
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Set up a warning sign of your own，Avoid loss and damage.
Where should I store my Traditional /Wooden recurve bow? |
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All bows should be stored in a climate-controlled environment. If left in a humid or frigid environment, you risk warping of the bow.
My draw length is 29 inches. How does this effect my bows weight? |
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For every inch of draw length above or below 28 inches you add or subtract 2 pounds.
How long can I leave my traditional bow strung? |
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Your bow may be strung for up to a week. Any longer and the string should be removed. Your bow should also be hung horizontally to ensure the tips are not damaged.
Average answer time: 24h
Your package is currently in transit normally.
For international shipments, tracking updates may pause for several days while the parcel is:
- waiting for airline space
- going through customs
- being transferred to the local carrier
This is very common with USPS / international logistics and does not mean the package is lost. Tracking usually updates again once the parcel arrives in your country.
If there is still no update after 7 business days, please contact us again and we will investigate for you.
Best regards,
AMEYXGS Support
We’re sorry to hear that.
Please first check:
- your mailbox
- front/back door
- neighbors or apartment office
- local USPS/UPS office
Sometimes carriers mark packages as delivered 1–2 days before the actual delivery.
If you still cannot locate the package after 48 hours, please contact us with:
- your order number
- shipping address
- tracking number
We’ll gladly assist you further.
Best regards,
AMEYXGS Team
Most orders are processed within 1–2 business days In Local inventory.
But if you are not purchasing local inventory
Estimated delivery times:
- USA: 15–30 business days
- Europe: 10–25 business days
- Canada/Australia: 8–18 business days
Please note:
During holidays, customs inspections, or high shipping seasons, delivery may take slightly longer.
Thank you for your patience and support!
No worries — customs processing is a normal part of international shipping.
Packages may remain in customs for several days depending on:
- local customs workload
- import inspections
- holidays
- country-specific regulations
Most parcels clear automatically without any action needed.
We recommend waiting a few more business days for the next tracking update.
If customs requires additional information, the carrier may contact you directly.
Best regards,
AMEYXGS Support
Yes — if your order has not been shipped yet, we can help update the address.
Please send us:
- your order number
- correct shipping address
- phone number
As noted in our shipping policy, address changes are usually possible before the shipping process begins.
Please contact us as soon as possible to avoid shipment delays.
But when your order is already on its way, I'm sorry but I'm not sure if the address can be changed successfully. Please prepare to go to the wrong address to collect the package.
Import duties and taxes depend on your country’s customs regulations.
According to our logistics policy, customs duties and import taxes are the responsibility of the customer if applicable.
Most orders arrive without issues, but occasionally customs may charge local import fees.
Because we will make low value declarations, but sometimes customs inspections are strict, so you need to cooperate with customs to provide various information and pay taxes in order to receive the package.
The specific situation depends on: Import duties and taxes depend on your country's customs regulations
Best regards,
AMEYXGS Support
Hi,
Thank you for contacting us.
We checked your tracking information, and it appears that the package has been returned during transit by the carrier.
This situation can happen for several reasons, including:
- incorrect or incomplete shipping address
- failed delivery attempts
- package not collected within the carrier’s holding period
- customs or local carrier handling issues
📦 Next Steps
Could you please kindly confirm the following details so we can assist you further:
- Full shipping address
- Zip / postal code
- Phone number
🚚 Resolution Options
Once the package returns to our logistics center, we will review the case and offer the best solution for you:
- Reshipment of the order (we can arrange a new delivery attempt)
- Refund of the product amount (shipping fees may not be refundable depending on carrier conditions)
👉 In cases where the return is caused by carrier-related issues (such as failed local delivery or logistics handling problems), we will be happy to support a re-delivery attempt at no additional cost or at a reduced shipping fee, depending on the situation.
⚠️ Important Note
If the return was caused by an incorrect or incomplete address provided at checkout, the customer may be responsible for the reshipping fee, as the carrier charges for return handling.
We truly appreciate your patience and understanding, and we will do our best to make sure you receive your package as soon as possible.
Best regards,
AMEYXGS Support Team