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Privacy Policy
Effective date: 01/20/2017
This privacy policy describes how AMEYXGS collects, uses and shares this website, https://ameyxgs.com/ (website"). We will update this privacy policy regularly, and reserve the right to change the terms of this policy or our privacy practices at any time .If you subscribe to AMEYXGS, you will be notified when this privacy policy is revised. If not, then we encourage you to check this website regularly, and we will update the effective date of the policy to remind you that the changes have been made. You The use of this website constitutes agreement to any changes to this policy, effective from the date of such use.
If you are a subscriber of AMEYXGS, you can correct, update or delete your information by making changes on your user account settings page and sending emails from our customer support team. If you no longer need our services, please contact us directly.
How we process your information
AMEXYSG ARCHERY company may use your personal information to:
Provide products and services;
Send the requested product or service information;
Send marketing information;
Send you emails or otherwise respond to questions, concerns and customer support inquiries;
Create demographics of our subscribers, customers, and visitors to target our email alerts and website marketing; or
Improve the services we provide to you or the functionality of our website.
AMEXYSG ARCHERY will not sell personal information to third parties, nor will it transfer or share customers' personal information. AMEXYSG ARCHERY will only share your personal information:
With your consent
Fulfill legal obligations, including:
-Respond to legal requests or legal procedures, including responding to law enforcement requests; or
-As part of a commercial transaction, sale or transfer or bankruptcy proceedings;
Protect personal or public safety or prevent illegal activities;
Protect our own rights, including enforcing our own policies, contracts and terms of use.
AMEXYSG Archery may also use anonymous or pseudonymous personal information for internal purposes, such as monitoring the performance of its platform, or tracking the effectiveness of its products, processes or services and improving them. AMEXYSG Archery may also share anonymous or pseudonymous data with selected third parties.
How AMEXYSG Archery protects personal information
AMEXYSG Archery follows generally accepted standards to protect the personal information and information submitted by our customers during transmission and after we receive it. AMEXYSG Archery provides all customers with carrier-grade security facilities protected by firewalls and other security devices. These measures are designed to protect visitor and customer information from loss, misuse, or unauthorized changes. AMEXYSG Archery uses various information security mechanisms and internal policies and procedures to protect information from being leaked to unauthorized third parties. AMEXYSG Archery regularly reviews its practices and policies to meet industry standards for data protection. AMEXYSG Archery provides SSL encryption,
The personal information provided by customers to AMEXYSG Archery remains the property of its customers.
Who to contact
To report any questions or concerns, or contact with any questions about this privacy policy
You can contact us in the following ways:
Phone: +8615225229190
facebook :https://www.facebook.com/joe.qiao.980
Average answer time: 24h
Your package is currently in transit normally.
For international shipments, tracking updates may pause for several days while the parcel is:
- waiting for airline space
- going through customs
- being transferred to the local carrier
This is very common with USPS / international logistics and does not mean the package is lost. Tracking usually updates again once the parcel arrives in your country.
If there is still no update after 7 business days, please contact us again and we will investigate for you.
Best regards,
AMEYXGS Support
We’re sorry to hear that.
Please first check:
- your mailbox
- front/back door
- neighbors or apartment office
- local USPS/UPS office
Sometimes carriers mark packages as delivered 1–2 days before the actual delivery.
If you still cannot locate the package after 48 hours, please contact us with:
- your order number
- shipping address
- tracking number
We’ll gladly assist you further.
Best regards,
AMEYXGS Team
Most orders are processed within 1–2 business days In Local inventory.
But if you are not purchasing local inventory
Estimated delivery times:
- USA: 15–30 business days
- Europe: 10–25 business days
- Canada/Australia: 8–18 business days
Please note:
During holidays, customs inspections, or high shipping seasons, delivery may take slightly longer.
Thank you for your patience and support!
No worries — customs processing is a normal part of international shipping.
Packages may remain in customs for several days depending on:
- local customs workload
- import inspections
- holidays
- country-specific regulations
Most parcels clear automatically without any action needed.
We recommend waiting a few more business days for the next tracking update.
If customs requires additional information, the carrier may contact you directly.
Best regards,
AMEYXGS Support
Yes — if your order has not been shipped yet, we can help update the address.
Please send us:
- your order number
- correct shipping address
- phone number
As noted in our shipping policy, address changes are usually possible before the shipping process begins.
Please contact us as soon as possible to avoid shipment delays.
But when your order is already on its way, I'm sorry but I'm not sure if the address can be changed successfully. Please prepare to go to the wrong address to collect the package.
Import duties and taxes depend on your country’s customs regulations.
According to our logistics policy, customs duties and import taxes are the responsibility of the customer if applicable.
Most orders arrive without issues, but occasionally customs may charge local import fees.
Because we will make low value declarations, but sometimes customs inspections are strict, so you need to cooperate with customs to provide various information and pay taxes in order to receive the package.
The specific situation depends on: Import duties and taxes depend on your country's customs regulations
Best regards,
AMEYXGS Support
Hi,
Thank you for contacting us.
We checked your tracking information, and it appears that the package has been returned during transit by the carrier.
This situation can happen for several reasons, including:
- incorrect or incomplete shipping address
- failed delivery attempts
- package not collected within the carrier’s holding period
- customs or local carrier handling issues
📦 Next Steps
Could you please kindly confirm the following details so we can assist you further:
- Full shipping address
- Zip / postal code
- Phone number
🚚 Resolution Options
Once the package returns to our logistics center, we will review the case and offer the best solution for you:
- Reshipment of the order (we can arrange a new delivery attempt)
- Refund of the product amount (shipping fees may not be refundable depending on carrier conditions)
👉 In cases where the return is caused by carrier-related issues (such as failed local delivery or logistics handling problems), we will be happy to support a re-delivery attempt at no additional cost or at a reduced shipping fee, depending on the situation.
⚠️ Important Note
If the return was caused by an incorrect or incomplete address provided at checkout, the customer may be responsible for the reshipping fee, as the carrier charges for return handling.
We truly appreciate your patience and understanding, and we will do our best to make sure you receive your package as soon as possible.
Best regards,
AMEYXGS Support Team